Internet banking: Factors and levels of customers’ knowledge
Customers’ knowledge is the most critical factor for the success of electronic banking. Other than that, the success of the banking institution operations is also influenced by the human factors, like a sense of confidence, knowledge, security, and the strength of the banking institution.The routin...
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Main Authors: | , , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2005
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Subjects: | |
Online Access: | http://repo.uum.edu.my/14668/1/6p2.pdf http://repo.uum.edu.my/14668/ http://www.icoec.my/index.php/proceedings/8-icoec-2005-proceedings?limit=50&start=50 |
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