Internet banking: Factors and levels of customers’ knowledge

Customers’ knowledge is the most critical factor for the success of electronic banking. Other than that, the success of the banking institution operations is also influenced by the human factors, like a sense of confidence, knowledge, security, and the strength of the banking institution.The routin...

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Bibliographic Details
Main Authors: Wahab, Samsudin, Badaruddin, Mohd Ishak, Bahrom, Hasan
Format: Conference or Workshop Item
Language:English
Published: 2005
Subjects:
Online Access:http://repo.uum.edu.my/14668/1/6p2.pdf
http://repo.uum.edu.my/14668/
http://www.icoec.my/index.php/proceedings/8-icoec-2005-proceedings?limit=50&start=50
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