Customer attitudes towards internet banking and social media on internet banking in the UK

Internet banking, a cost saving and productive service delivery channel, has become a new focus of banks along with developments in information and communication technology (ICT). The advancements of ICT may help improve customer satisfaction and influence customer attitudes towards Internet banking...

詳細記述

保存先:
書誌詳細
主要な著者: Wang Y.-Y., Shanmugam M., Hajli N., Bugshan H.
その他の著者: 56323911200
フォーマット: 図書の章
出版事項: IGI Global 2023
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