Kajian kepuasan pelanggan di Klinik Kesihatan Kota Samarahan / Amnah Abdul Wahab … [et.al.].
Tujuan kajian ini adalah untuk melihat hubungan faktor – faktor yang mempengaruhi kepuasan pelanggan yang mendapat perkhidmatan atau rawatan di Klinik Kesihatan Kota Samarahan. Antara objektif kajian ini adalah untuk mengenalpasti masalah – masalah yang wujud menyebabkan ketidakpuasan pelanggan terh...
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Main Authors: | Abdul Wahab, Amnah, Bujang, Mohammmad, Museli, Azman, Haji Basir, Shahriman |
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Format: | Student Project |
Language: | English |
Published: |
2000
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/59503/1/59503.pdf https://ir.uitm.edu.my/id/eprint/59503/ |
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