Client's satisfaction towards cleaning service provided by the cleaning service firm in schools at Padawan area : A case study on Zona Enterprise / Wan Ismail Wan Sunusi
Customers' satisfaction has been a very prominent issue in marketing. It is very important to deliver high level of service quality which in turn will create satisfied customers who will keep patronizing our business and generate profitability for us, Kotler (2000)The objective of this study is...
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| Format: | Student Project |
| Language: | English |
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Universiti Teknologi MARA Cawangan Sarawak
2007
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| Online Access: | http://ir.uitm.edu.my/id/eprint/41909/1/41909.pdf http://ir.uitm.edu.my/id/eprint/41909/ |
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