A study on customers level of satisfaction on services provided by Multimedia College (Sabah) / Marida Sungkin

A study was conducted on customers' level of satisfaction on services provided by Multimedia College (Sabah). Objectives of the study are to know the level of satisfaction among TM employees that based on demographic, to determine which SERVQUAL dimension that needs to be improved, and to ident...

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Bibliographic Details
Main Author: Sungkin, Marida
Format: Student Project
Language:English
Published: 2006
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/103724/1/103724.pdf
https://ir.uitm.edu.my/id/eprint/103724/
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