International and local students satisfaction of healthcare services

This research aims to measure the international and local students satisfaction toward university healthcare services provided by one public university.The study determines the students expectations, perception and the gap between them based on the five dimensions of service quality of a modified SE...

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Bibliographic Details
Main Authors: Qasem, Aayed, Baharun, Rohaizat
Format: Article
Language:English
Published: Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia 2011
Subjects:
Online Access:http://repo.uum.edu.my/20701/1/JBMA%201%202%202011%2049%2070.pdf
http://repo.uum.edu.my/20701/
http://imbre.uum.edu.my/images/jbmavol1disember2011/Relationship_between_business_strategy_and_human_resource_management_practices_in_private_and_public_limited_companies_im_Malaysia.pdf
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