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Customers Satisfaction Toward Service Quality in RFC Restaurant: A Case Study in Kedah

The study investigated the relationship between the five dimension of service quality and the customer satisfaction among customers in four of the Radix Fried Chicken Branch in Kedah, Malaysia. The objective of the study were 1) to examine the level perceived service quality and customers satisfacti...

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書目詳細資料
主要作者:	Siti Aminah, Sayuti
格式:	Thesis
語言:	English English
出版:	2011
主題:	HF5001-6182 Business
在線閱讀:	http://etd.uum.edu.my/2595/1/Siti_Aminah_Sayuti.pdf http://etd.uum.edu.my/2595/2/1.Siti_Aminah_Sayuti.pdf http://etd.uum.edu.my/2595/
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