The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this rese...
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| Format: | Thesis |
| Language: | English |
| Published: |
2008
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| Online Access: | http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf http://eprints.usm.my/25454/ |
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