A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria
The main purpose of this study was to determine the perception of customer service in Penang's cafeteria and their satisfaction among 108 respondents from different Penang's cafeterias and companies, and across these factors: Quality of the food, Cost/Value of the food, Cafeteria Staff,...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
2008
|
| Subjects: | |
| Online Access: | http://etd.uum.edu.my/338/1/Suo_Qiang.pdf http://etd.uum.edu.my/338/2/Suo_Qiang.pdf http://etd.uum.edu.my/338/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|