Customers Satisfaction Toward Service Quality in RFC Restaurant: A Case Study in Kedah
The study investigated the relationship between the five dimension of service quality and the customer satisfaction among customers in four of the Radix Fried Chicken Branch in Kedah, Malaysia. The objective of the study were 1) to examine the level perceived service quality and customers satisfacti...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
2011
|
| Subjects: | |
| Online Access: | http://etd.uum.edu.my/2595/1/Siti_Aminah_Sayuti.pdf http://etd.uum.edu.my/2595/2/1.Siti_Aminah_Sayuti.pdf http://etd.uum.edu.my/2595/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|