Customers' Satisfaction Towards the Quality of Internet Access Services by Internet Service Providers in the Klang Valley
The purpose of this study is to establish whether Internet users in the Klang Valley are satisfied with the services provided by their Internet service providers. The rapid growth of Internet subscriptions as well as the abundance of online applications has tremendously changed the way people exist...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2012
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| Online Access: | http://etd.uum.edu.my/3024/1/Intan_Shuhada_Mohd_Alwi.pdf http://etd.uum.edu.my/3024/3/Intan_Shuhada_Mohd_Alwi.pdf http://etd.uum.edu.my/3024/ |
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