An empirical study about the underlying it challenges in implementing mobile customer relationship management (M-CRM) in malaysian insurance companies
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Main Author: | Prabagaran Baskeren, |
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Format: | Thesis |
Language: | English |
Published: |
2012
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/48124/1/PrabagaranBaskerenMFC2012.pdf http://eprints.utm.my/id/eprint/48124/ |
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