DEVELOPING AN E-CRM PROTOTYPE FOR MEDIUMSIZED COMPANIES
This report is a final year project involving a research of Customer Relationship Management (CRM) System focusing on a medium-sized company and using a computer supplier company as a testing platform for the E-CRM prototypical. CRM is a strategy used to learn more about customer needs and behavi...
Saved in:
| Main Author: | |
|---|---|
| Format: | Final Year Project |
| Language: | English |
| Published: |
UniversitiTeknologi Petronas
2004
|
| Subjects: | |
| Online Access: | http://utpedia.utp.edu.my/7104/1/2004%20-%20DEVELOPING%20AN%20E-CRM%20PROTOTYPE%20FOR%20MEDIUMSIZED%20COMPANIES.pdf http://utpedia.utp.edu.my/7104/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|