A research about the level of customer satisfaction towards Putra Specialist Hospital (Batu Pahat) Sdn. Bhd. / Siti Zanita Raujan
The objectives of this research are to analyze the level of customer satisfaction towards Putra Specialist Hospital (Batu Pahat) Sdn. Bhd, to identify a significant relationship between complaint management and satisfaction and to justify significant relationship between quality of services and cus...
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| Format: | Student Project |
| Language: | English |
| Published: |
2010
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| Online Access: | http://ir.uitm.edu.my/id/eprint/31394/1/31394.pdf http://ir.uitm.edu.my/id/eprint/31394/ |
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