Factors affecting the consumers’ embracement of manual self-ordering system (order chit) in restaurants
The upsurge of manpower crunch issues has tightened up the service capacity of many full-service restaurants. The introduction of manual self-ordering system (as opposed to electronic menu and computerized ordering system) was the outcome of the manpower shortage among many financially restricted sm...
محفوظ في:
المؤلف الرئيسي: | Chong, Daniel Ka Leong * |
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التنسيق: | مقال |
منشور في: |
Routledge
2021
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الموضوعات: | |
الوصول للمادة أونلاين: | http://eprints.sunway.edu.my/1782/ http://doi.org/10.1080/15378020.2021.1911565 |
الوسوم: |
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