Factors affecting the consumers’ embracement of manual self-ordering system (order chit) in restaurants
The upsurge of manpower crunch issues has tightened up the service capacity of many full-service restaurants. The introduction of manual self-ordering system (as opposed to electronic menu and computerized ordering system) was the outcome of the manpower shortage among many financially restricted sm...
Saved in:
Main Author: | Chong, Daniel Ka Leong * |
---|---|
Format: | Article |
Published: |
Routledge
2021
|
Subjects: | |
Online Access: | http://eprints.sunway.edu.my/1782/ http://doi.org/10.1080/15378020.2021.1911565 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Deciphering food hawkerpreneurship: Challenges and success factors in franchising street food businesses in Malaysia
by: Chong, Daniel Ka Leong *, et al.
Published: (2020) -
Trying out new cafes in town: Assessing the impact of café’s physical environment on visit intention
by: Chong, Daniel Ka Leong *
Published: (2018) -
Cruise tourism in Malaysia: A SWOT Analysis
by: Chong, Daniel Ka Leong *
Published: (2015) -
Review of problems in the development of rail tourism in Taiwan, on the example of the Alishan Forest Railway
by: Chong, Daniel Ka Leong *
Published: (2019) -
The “Noble” impacts of mass tourism on Bali island: The local
community prospective
by: Chong, Daniel Ka Leong *
Published: (2019)