Relationship between customer care and business volume : the case of Concorde Hotel, Kuala Lumpur
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Main Author: | Sudeep Salil, Chatterjee |
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Format: | Thesis |
Published: |
2006
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Subjects: | |
Online Access: | http://library.oum.edu.my/repository/308/1/sudeepc.pdf http://library.oum.edu.my/repository/308/ |
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