The mediating role of customer lifetime value on customer relationship management and business performance
Iran is rich in touristic resources but does not collect enough shares of the international tourism revenues. The main concentration of tourism activities is in Tehran, the capital of Iran, while the other cities like Shiraz and Kish are neglected. As a solution to resolve Iran’s tourism issues, imp...
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| Format: | Thesis |
| Language: | English |
| Published: |
2018
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| Online Access: | http://eprints.utm.my/id/eprint/86980/1/SetarehFeizPAHIBS2018.pdf http://eprints.utm.my/id/eprint/86980/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:134237 |
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