Integrating Lean and Cost of Quality Models to Improve Hospitals’ Financials: A Conceptual Framework
Measuring the cost of quality in hospitals has been the main concern of quality, finance and accounting managers. It is a complicated task to balance between reducing the cost and providing a high quality service. Thus, hospitals integrate different quality improvement models such as lean and cost...
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Main Authors: | Aoun, Malak, Alaaraj, Hassan |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2017
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Subjects: | |
Online Access: | http://repo.uum.edu.my/24872/1/2nd%20IRC%202017%20102.pdf http://repo.uum.edu.my/24872/ |
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