An organizational quality performance conceptual framework with multiple mediators integration

Quality performance is one of the key dimensions for organizational performance. Improvement effort on organizational quality performance is driven by a set of quality management practices that embodied into the quality management system. Quality management practices (QMP) made up of two main elemen...

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Bibliographic Details
Main Authors: Kowang, T. O., Afandi, N. N. B., Long, C. S.
Format: Article
Published: American Scientific Publishers 2016
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