Integrating Lean and Cost of Quality Models to Improve Hospitals’ Financials: A Conceptual Framework

Measuring the cost of quality in hospitals has been the main concern of quality, finance and accounting managers. It is a complicated task to balance between reducing the cost and providing a high quality service. Thus, hospitals integrate different quality improvement models such as lean and cost...

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Bibliographic Details
Main Authors: Aoun, Malak, Alaaraj, Hassan
Format: Conference or Workshop Item
Published: 2017
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