Transformation of An-Nur specialist hospital to improve service quality
The aim of this study is to have a better understanding of the effects of service quality, which will lead to patient satisfaction and behavioral intention in order to build long-term relationships with their patients. An-Nur Specialist Hospital (ASH) has been in operation for the past nine years.T...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2015
|
| Subjects: | |
| Online Access: | http://repo.uum.edu.my/23955/1/TC11.pdf http://repo.uum.edu.my/23955/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|