The performance of service quality towards customer satisfaction at the Pacific Sutera Harbour Resort / Nayang Liyana Bahari
The first decade of the millennium is set to be hugely challenging for the tourism and hospitality sector in the ASEAN region. The hospitality sector in Malaysia has emerged and become the second largest contributor in terms of foreign earnings towards national income. This research is to collect in...
Saved in:
Main Author: | Bahari, Nayang Liyana |
---|---|
Format: | Student Project |
Language: | English |
Published: |
2007
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/96272/1/96272.pdf https://ir.uitm.edu.my/id/eprint/96272/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
A study on customer relation management, customer relationship, satisfaction and loyalty towards Sutera Harbour Resort / Nurazrina Asri
by: Asri, Nurazrina
Published: (2012) -
Measuring perception and the level of satisfaction towards event management provided by the Magellan Sutera Resort / Charlotte Charles
by: Charles, Charlotte
Published: (2012) -
Customer satisfaction in Malaysian Takaful Industry / Nurul Liyana Mohd Razali.
by: Mohd Razali, Nurul Liyana
Published: (2020) -
Exploring the importance of customers database in increasing customer loyalty : a case study at the Grand Beach Resort Port Dickson / Nur Liyana Lajis
by: Lajis, Nur Liyana
Published: (2017) -
The relationship between supplementary services and customer satisfaction at Intekma Resort & Convention Centre (IRCC) / Siti Nur Ain Pardi
by: Pardi, Siti Nur Ain
Published: (2014)