A study on customer relation management, customer relationship, satisfaction and loyalty towards Sutera Harbour Resort / Nurazrina Asri
The purpose of this study are, first to identify the relationship of Customer Relationship management with customer relationship satisfaction towards the existing Sutera Harbour Resort's guests. Secondly is, to identify of Sutera Harbour Resort guest's satisfaction with the CRM and lastly...
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Format: | Student Project |
Language: | English |
Published: |
2012
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Online Access: | https://ir.uitm.edu.my/id/eprint/72007/1/72007.pdf https://ir.uitm.edu.my/id/eprint/72007/ |
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