Determinants of customer satisfaction in Takaful products and services / Siti Nor Fateha Basri
The aim of this research paper is to examine factors influence the customer satisfaction in Takaful products and services. The dependent variable is customer satisfaction in Takaful products or services whereas there are four independent variables which are employee commitment, understanding or Isla...
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| Format: | Student Project |
| Language: | English |
| Published: |
2017
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| Online Access: | https://ir.uitm.edu.my/id/eprint/90775/1/90775.pdf https://ir.uitm.edu.my/id/eprint/90775/ |
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