An analysis on the service quality performance by Seri Warisan Resort / Rosdadawiyad Omar

• Main Author: Omar, Rosdadawiyad
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2006
• Subjects: Organizational effectiveness. Performance measurement; Marketing research. Marketing research companies. Sales forecasting; Consumer satisfaction
• Online Access: http://ir.uitm.edu.my/id/eprint/22455/1/PPb_ROSDADAWIYAD%20OMAR%20M%20BM%2006_5.pdf; http://ir.uitm.edu.my/id/eprint/22455/

This research is study on service quality at Seri Warisan Resort. Service is an act or performance that creates benefit for customers by bringing about a desired change in or on behalf of-the recipient. Quality is the degree to which a service satisfies customers by meeting their needs, wants and ex...