A qualitative case study on the use of balance scorecard to control performance of a local government-owned water supply company in Indonesia

This paper discusses how the Balance Scorecard is applied in a water supply company in Indonesia. The company investigated in this study was a local government-owned water supply company is responsible for generating profit, as well as having a social function. Performance becomes an important issue...

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Bibliographic Details
Main Authors: Praptapa, Agung, Yahya, Mohd Azlan, Sawandi, Norfaiezah
Format: Article
Language:English
Published: Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia 2016
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Online Access:http://repo.uum.edu.my/25876/1/1.14.pdf
http://repo.uum.edu.my/25876/
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