Adoption and Implementation of Balanced Scorecard in Malaysia

This paper reports the results of an empirical study into the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, cust...

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Bibliographic Details
Main Authors: Ong, Tze San, Teh, Boon Heng, Lau, Chee Kwong, Wong, Sharon Lee Shyan
Format: Conference or Workshop Item
Language:English
Published: 2010
Online Access:http://psasir.upm.edu.my/id/eprint/18480/1/ID%2018480.doc
http://psasir.upm.edu.my/id/eprint/18480/
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