Observational assessment of the balanced scorecard strategic alignment process: A study of a utility company

As part of a larger study, this paper presents an exploratory and qualitative analysis of the Balanced Scorecard (BSC) implementation of a utility company in Malaysia.Specifically, the paper explores whether the use of BSC facilitates the alignment between corporate objectives, strategic business u...

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Bibliographic Details
Main Author: Ayoup, Hazeline
Format: Conference or Workshop Item
Language:English
Published: 2009
Subjects:
Online Access:http://repo.uum.edu.my/17675/1/IMAC%202009%201-10.pdf
http://repo.uum.edu.my/17675/
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