Enhanced balanced scorecard framework for performance evaluation of universities

This paper aims to develop an enhanced framework to evaluate the performance of universities based on the balanced scorecard (BSC). The BSC framework could not make comprehensive attention to the key stakeholders, such as employees and natural environment. Moreover, it has some scarcity on a methodo...

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Bibliographic Details
Main Authors: Jalaliyoon, Neda, Abu Bakar, Nooh, Mohd. Mahdzir, Akbariah
Format: Article
Published: Inderscience Publishers 2020
Subjects:
Online Access:http://eprints.utm.my/id/eprint/91887/
http://dx.doi.org/10.1504/IJSSS.2020.112405
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