Does balanced scorecard improve strategy communication? Qualitative evidence

As a part of a larger study, this study presents an exploratory and qualitative analysis of the used of Balanced Scorecard (BSC) as a strategy communication tool in a large Malaysian service provider. Better understanding of organization’s strategy is vital for better implementation of the strategy...

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Bibliographic Details
Main Author: Ayoup, Hazeline
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:http://repo.uum.edu.my/17676/1/FQC%202012%201-16.pdf
http://repo.uum.edu.my/17676/
https://www.facebook.com/qrc.uum
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