The CSFs from the perspective of users in achieving ERP system implementation and post-implementation success: a case of Saudi Arabian food industry

• Main Authors: Sayeed Salih, Samah Abdelsalam, Mosab Hamdan, Ashraf Osman Ibrahim Elsayed, Anas W. Abulfaraj, Faisal Binzagr, Omayma Husain, Abdallah Elhigazi Abdallah
• Format: Article
• Language: English; English
• Published: MDPI 2022
• Subjects: DS201-248 Arabian Peninsula. Saudi Arabia; QA75.5-76.95 Electronic computers. Computer science; TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
• Online Access: https://eprints.ums.edu.my/id/eprint/42267/1/ABSTRACT.pdf; https://eprints.ums.edu.my/id/eprint/42267/2/FULL%20TEXT.pdf; https://eprints.ums.edu.my/id/eprint/42267/; https://doi.org/10.3390/su142315942

Enterprise resource planning (ERP) systems have a major impact on the functioning of organizations and the development of business strategy. However, one of the main reasons that cause failure in ERP implementations to achieve the expected benefits is that the system is not fully accepted by end use...