The practice of organizational flexibility in Malaysia higher rated hotels

This study explores the practice of organisational flexibility in four- and five-star hotels in Malaysia, which is referred to as Malaysian higher rated hotels in this study. The practice of organisational flexibility is particularly important in hotel industry because the industry is by nature labo...

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Bibliographic Details
Main Author: Sharon, Jong Ying Hui
Format: Thesis
Language:English
English
Published: 2016
Subjects:
Online Access:http://etd.uum.edu.my/6390/
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