The Role of Transformational Leadership and Psychological Capital in the Hotel Industry: A Sustainable Approach to Reducing Turnover Intention

• Main Authors: Daria Gom, Tek, Mary Monica Jiony, Geoffrey Harvey Tanakinjal, Stephen Sondoh Jr
• Format: Article
• Language: English; English
• Published: MDPI 2021
• Subjects: TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
• Online Access: https://eprints.ums.edu.my/id/eprint/33073/1/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry.pdf; https://eprints.ums.edu.my/id/eprint/33073/2/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry1.pdf; https://eprints.ums.edu.my/id/eprint/33073/; https://www.mdpi.com/2071-1050/13/19/10799; https://doi.org/10.3390/su131910799

With the high level of importance placed on service delivery and the elevated turnover rate experienced in the hotel industry, this study was conducted to explore the influences of perceived transformational leadership on the cross-cultural psychological capital and turnover intentions of frontline...