Investigating the relationship between Operational Logistics Service Quality (OLSQ) and customer loyalty: Critical review
Logistics service quality (LSQ) is an essential component of operational achievement. Service quality is viewed based on the customer’s evaluation and perception of the logistics service. A good distribution system is required to ensure that product or service can reach customers at the right time a...
Saved in:
相似書籍
-
Level of satisfaction among industrial customers in relation to logistics service provider in Sabah
由: Al Nasrie Weli, et al.
出版: (2020) -
Third Party Logistics Service Quality And The Moderating Role Of Switching Costs Between Customer Satisfaction And Behavioural Loyalty
由: Chin, Sze Hui
出版: (2014) -
The Relationship Between Self-Congruity with Sponsorship, Customer Involvement and Customer Loyalty
由: Elina, Abd Manan
出版: (2009) -
The Effects Of Customer Experience And Customer Equity Dimensions In Building Service Loyalty In Private Hospitals Of Bangladesh
由: Nadia Farhana, Nadia Farhana
出版: (2017) -
Personality traits, perceived service quality, customer satisfaction and customer loyalty in Penang Hotel Industry
由: Yap, Gay Soon
出版: (2018)