Investigating the relationship between Operational Logistics Service Quality (OLSQ) and customer loyalty: Critical review

Logistics service quality (LSQ) is an essential component of operational achievement. Service quality is viewed based on the customer’s evaluation and perception of the logistics service. A good distribution system is required to ensure that product or service can reach customers at the right time a...

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Bibliographic Details
Main Authors: Al Nasrie Weli, Sidah Idris, Abdul Rahman Yaakob
Format: Article
Published: Penerbit UMS 2019
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