Service quality and customer satisfaction on courier services during Covid-19 Pandemic
Saved in:
Main Authors: | Noraina Mazuin, Sapuan, Zetty Ain, Kamaruzzaman |
---|---|
Format: | Article |
Language: | English |
Published: |
2021
|
Subjects: | |
Online Access: | http://umpir.ump.edu.my/id/eprint/32892/1/Service%20Quality%20SOM%20Chapter%20in%20Book.docx http://umpir.ump.edu.my/id/eprint/32892/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
A study on the impact of courier service quality on customer satisfaction in Malaysia
by: Chia Hui Hui, et al.
Published: (2023) -
The influence of service quality and price fairness on customer satisfaction toward Poslaju courier service
by: Halimi, Mimi Juliyana
Published: (2019) -
Pandemic COVID-19 effect on future courier technologies
by: Yahya, Wira Jazair
Published: (2021) -
A study on customer satisfaction towards Pos Malaysia service during pandemic Covid-19
by: Yuhanis Mohamed Noor,, et al.
Published: (2022) -
Service innovation of postal and courier services in Malaysia: Will it lead to customer responsiveness?
by: Noordin, Alminnourliza, et al.
Published: (2012)