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Business Process Innovations for Courier Service Sector: Case Study in J&T Dungun

This research explores the journey of a logistics and delivery service provider, tracing its development from a local entity to a significant industry participant. Through a customer-focused approach, the company employs advanced tools and a solid foundation to provide reliable logistical services....

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Bibliographic Details
Main Authors: Harahap, Afif Zuhri Muhammad Khodri, Atiqah, Nur Fatwa, Abd Sukor, Hanis Athirah, Mohd Rahim, Muhammad Kamal Fudhail, Mohd Apandi, Fatin Syafiqah, Saedon, Aiezwa Zetty Syafina
Format: Article
Language:English
Published: UUM Press 2023
Subjects:
HD28 Management. Industrial Management
Online Access:https://repo.uum.edu.my/id/eprint/29714/1/JTOM%2018%2001%202023%2080-88.pdf
https://doi.org/10.32890/jtom2023.18.1.7
https://repo.uum.edu.my/id/eprint/29714/
https://e-journal.uum.edu.my/index.php/jtom/article/view/20605
https://doi.org/10.32890/jtom2023.18.1.7
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Internet

https://repo.uum.edu.my/id/eprint/29714/1/JTOM%2018%2001%202023%2080-88.pdf
https://doi.org/10.32890/jtom2023.18.1.7
https://repo.uum.edu.my/id/eprint/29714/
https://e-journal.uum.edu.my/index.php/jtom/article/view/20605
https://doi.org/10.32890/jtom2023.18.1.7

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