What makes courier service creative?—From managing logistics to managing knowledge

• Main Authors: Yao, Liu, Mohd Shah, Nurul Izzah, Mohamad, Fazeeda, Cheng, Jack Kie, An, Hong Ki, Abdalla, Ahmed N.
• Format: Article
• Language: English
• Published: MDPI 2022
• Subjects: H Social Sciences (General); HD Industries. Land use. Labor
• Online Access: http://umpir.ump.edu.my/id/eprint/36593/1/sustainability-14-14630-v2.pdf; http://umpir.ump.edu.my/id/eprint/36593/; https://doi.org/10.3390/su142114630; https://doi.org/10.3390/su142114630

The recent online business blossom has stimulated the soaring demand for logistics service, or rather, courier service, which emerged as a robust momentum of economic growth worldwide. So, to satisfy the fast-changing online businesses, courier services have been urged to be more creative to ensure...