Impact of E-Service quality on customer satisfaction towards shopee among generation y in the Post-Covid-19 Pandemic

The impact of e-service quality on customer satisfaction towards Shopee among generation Y in the post-Covid-19 pandemic will be the focus of this study. In this research, researchers looked into the connections between privacy, efficiency, fulfillment and website design with customer satisfaction....

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Bibliographic Details
Main Authors: Chan Yong Rou, Danieal Arif Salehan, Muhammad Solehin Mat Zian, Nur Aliana Mahyaddin, Nur Shazwani Sabri
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13311/1/SAL%2010.pdf
http://discol.umk.edu.my/id/eprint/13311/
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