The relationship between service quality and customers satisfaction level in Hospital Jengka, Pahang / Khatijah Talib, Nurul Faziatulaina Ismail and Siti Zaini Jamaluddin
The purpose of this study was to investigate the relationship of service quality and customers satisfaction level in Hospital Jengka, Pahang. This correlational study used a non probability sampling technique. The methodology used in this study was survey questionnaires which were distributed to 110...
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Main Authors: | Talib, Khatijah, Ismail, Nurul Faziatulaina, Jamaluddin, Siti Zaini |
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Format: | Student Project |
Language: | English |
Published: |
2009
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/86134/1/86134.PDF https://ir.uitm.edu.my/id/eprint/86134/ |
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