The service quality of the nursing services at Sibu Hospital, Sarawak / Tracy Tumay Rigar and Patricia Saga

• Main Authors: Rigar, Tracy Tumay, Saga, Patricia
• Format: Student Project
• Language: English
• Published: 2013
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations; Job satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/57569/1/57569.pdf; https://ir.uitm.edu.my/id/eprint/57569/

Nowadays, the number of complaints regarding the issues of the nursing services are increasing. Besides that, due to the slogan of 'People First, Performance Now' by the current Prime Minister, Datuk Seri Najib Tun Razak, it has result in the increase of the affluent society and thus, they...