Customer satisfaction towards company's performance at Scientex Heights Sdn Bhd / Nurul Alia Khasnan
Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key e...
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Main Author: | Khasnan, Nurul Alia |
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Format: | Student Project |
Language: | English |
Published: |
2010
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Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/30377/1/30377.pdf http://ir.uitm.edu.my/id/eprint/30377/ |
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