A study of determinants that affect consumer's satisfaction: examination on internet banking behaviour among rural consumers in Selangor / Ain Syamimi Abdul Qawi
The banking industry has been rapidly developing the use of internet banking as an efficient and viable tool to create customer value. It is one of the popular services offered by most of banks to provide speedier and reliable services to online consumers. However, there are still consumers that are...
Saved in:
Main Author: | Abdul Qawi, Ain Syamimi |
---|---|
Format: | Monograph |
Language: | English |
Published: |
Faculty of Business and Management
2019
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/29194/1/PPb_AIN%20SYAMIMI%20ABDUL%20QAWI%20BM%20J%2019_5.pdf http://ir.uitm.edu.my/id/eprint/29194/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Customers responsiveness towards service quality and satisfaction in Islamic Banks: A case study in Klang, Selangor / Muhammad Kasyful Azhim Hamid
by: Hamid, Muhammad Kasyful Azhim
Published: (2019) -
Consumer complaining behavior : consumers' evaluations on service recovery strategies
by: Ahmad, Norzie Iriani
Published: (2001) -
Promotional mix practiced by KFC affect consumer perception towards healthy fast food / Putri Liana Othman
by: Othman, Putri Liana
Published: (2008) -
Consumers satisfaction & consumers loyalty towards the TM Home Line services packages in Kota Kinabalu / Ahmad Rafizi Yussof
by: Yussof, Ahmad Rafizi
Published: (2008) -
Saudi consumers' perceptions of foreign products / M. Sadiq Sohail
Published: (2005)