Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
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Main Authors: | H’ng, Chun Siang, Khor, Kok Tiang, Tan, Jih Yuan, Yap, Gah Yee |
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Format: | Final Year Project / Dissertation / Thesis |
Published: |
2018
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Subjects: | |
Online Access: | http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf http://eprints.utar.edu.my/3103/ |
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