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Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective

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Main Authors: H’ng, Chun Siang, Khor, Kok Tiang, Tan, Jih Yuan, Yap, Gah Yee
Format: Final Year Project / Dissertation / Thesis
Published: 2018
Subjects:
HD Industries. Land use. Labor
Online Access:http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf
http://eprints.utar.edu.my/3103/
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id my-utar-eprints.3103
record_format eprints
spelling my-utar-eprints.31032019-04-12T08:59:28Z Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective H’ng, Chun Siang Khor, Kok Tiang Tan, Jih Yuan Yap, Gah Yee HD Industries. Land use. Labor 2018-08-17 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf H’ng, Chun Siang and Khor, Kok Tiang and Tan, Jih Yuan and Yap, Gah Yee (2018) Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective. Final Year Project, UTAR. http://eprints.utar.edu.my/3103/
institution Universiti Tunku Abdul Rahman
building UTAR Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
url_provider http://eprints.utar.edu.my
topic HD Industries. Land use. Labor
spellingShingle HD Industries. Land use. Labor
H’ng, Chun Siang
Khor, Kok Tiang
Tan, Jih Yuan
Yap, Gah Yee
Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
format Final Year Project / Dissertation / Thesis
author H’ng, Chun Siang
Khor, Kok Tiang
Tan, Jih Yuan
Yap, Gah Yee
author_facet H’ng, Chun Siang
Khor, Kok Tiang
Tan, Jih Yuan
Yap, Gah Yee
author_sort H’ng, Chun Siang
title Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
title_short Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
title_full Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
title_fullStr Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
title_full_unstemmed Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
title_sort linking service climate with customer satisfaction in perak hotel industry: a study from service provider perspective
publishDate 2018
url http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf
http://eprints.utar.edu.my/3103/
_version_ 1646031091182600192
score 13.18916

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