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Strategi TQM: Dwidimensi

TQM merupakan satu falsafah pengurusan yang bermatlamatkan penambahbaikan produk atau perkhidmatan yang berterusan bagi memastikan kepuasan pelanggan terus dipertingkatkan. Secara konvensional TQM memberi penumpuan kepada sentuhan teknikal seperti kawalan proses secara statistik, analisis reliabilit...

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書誌詳細
主要な著者:	Yusof, Ab. Aziz, Lim, Kong Teong, Tang, Swee Mei
フォーマット:	図書
出版事項:	UUM Press 2012
主題:	HD28 Management. Industrial Management
オンライン･アクセス:	http://repo.uum.edu.my/6955/ http://www.uumpress.com.my
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

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