TQM, knowledge management and collaborative commerce adoption: A literature review and research framework
This article discusses the influence of total quality management (TQM) and knowledge management (KM) on collaborative commerce (c-commerce) adoption. An extensive review of literature was carried out to develop an integrated model of TQM and KM to examine the influence of TQM and KM on c-commerce...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis
2010
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| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/199/1/6.pdf http://eprints.intimal.edu.my/199/ |
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