Customer satisfaction and loyalty at retail outlet of major oil and gas company in Southern Malaysia

• المؤلفون الرئيسيون: Md. Salleh, Nor Zafir, Abdul Hamid, Abu Bakar, Chong, Shih Wei, Omain, Siti Zaleha
• التنسيق: Book Section
• منشور في: Penerbit UTM 2008
• الموضوعات: HD61 Risk Management
• الوصول للمادة أونلاين: http://eprints.utm.my/id/eprint/19273/; https://scholar.google.com/citations?view_op=view_citation&hl=en&user=Q7VB3HcAAAAJ&citation_for_view=Q7VB3HcAAAAJ:YsMSGLbcyi4C