Customer satisfaction and loyalty at retail outlet of major oil and gas company in Southern Malaysia
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Main Authors: | Md. Salleh, Nor Zafir, Abdul Hamid, Abu Bakar, Chong, Shih Wei, Omain, Siti Zaleha |
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Format: | Book Section |
Published: |
Penerbit UTM
2008
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/19273/ https://scholar.google.com/citations?view_op=view_citation&hl=en&user=Q7VB3HcAAAAJ&citation_for_view=Q7VB3HcAAAAJ:YsMSGLbcyi4C |
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